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0019
RS-0019
Contact Centre Team Leader
Glasgow · Customer Service
92%
Match
Salary Expectation
£32,000 – £36,000
Experience
8 years
Availability
Two Weeks
Employment
Permanent
Profile Verified CV Reviewed Right to Work Confirmed Availability Confirmed
Professional Summary
Contact centre TL leading teams of 12–16 across financial services. Six Sigma Yellow Belt and Salesforce power user.
Key Skills
Team LeadershipCoachingSalesforceWFMQuality Frameworks
Career Highlights
- Team hit SLA every month 2025
- Promoted twice in 3 years
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